Frequently Asked Questions
General Questions
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Mediaube4 is one of the best ways to manage, sort, search, share your images and videos on line. Mediaube4 is also a good way to market your exceptional medias on line and turn them into valuable products for you. Certainly, you can purchase your selected media very easily through us. For more information, please go to about us0
There are lots of reasons why our service will definately fit your choice. Some are as follows: 1. You can manage both your images and videos in the same FREE account; 2. Our particularly designed viewer can make you view your medias more easily; 3. You can add your own music or sound as the image viewer album background music; 4. It is extremely easy to share your medias with all your selected contacts. They can view your medias through our viewer and download your source files if permitted; 5. Modifying medias, albums is very easy through some simple drags & drops; 6. We have comprehensive image directory and video directory to make it easier to browse medias; 7. You can buy and sell your medias through our website and it is totally risk free. And much much more distinct features waiting for you to enjoy them. 0
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Yes, most of our personal service is free of charge with some limitation on your space, filesize as well as video encoding waiting time. However you can upgrade your account to enjoy better service. 0
Children are one of our most important clients. We have very strict regulations about the contents of all the medias and comments. Any medias that has restricted contents should be filtered out. This is realized by users' reporting and our swear words auto filtering system. If a user repeatedly uploads unsuitable contents, we will suspend or even cancel that user's account permanently. We hope all the users will actively report any unsuitable medias they can come across.
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Yes, in order to use our service more smoothly, we require that you install latest flash player, also please adjust your screen resolution to minimually 1024x768, but it is better to be 1280x1024 or higher. In order to upload, download and watch video, please visit through high speed internet connection to guarantee smooth data transfer.
Free Account and Membership
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After you create your free account, we will give you 200 MB disk space, and 20 MB file size limit on your uploaded videos. Your videos will be waiting in queue for encoding for upto 24 hours. You can enjoy nearlly all the services provided by MediaTube4 free of charge.
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Media website will take much more resource than ordinary website, such as disk space and bandwidth. The 200 MB limit ONLY applys to purely uploaded media files, all your sound files, thumbnails, encoded movies, converted images are all NOT considered! Actually you are consuming up to 600 MB disk space in order to guarantee all the people can view your media smoothly and clearly in whatever mode, such as fullscreen. For a free account, we have to put the up limit to make our service running well.
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Not all the videos can be watched through internet. In order to view them on the web, we need to convert your uploaded videos into suitable format that you can watch on line. This process is called "video encoding". Encoding will take much CPU load. If we do not set any filesize limit, this process may easily lock up our server exclusively for this work and all the other people will not be able to visit our website. That is why we have to set filesize limit and put all the videos in queue of encoding and process them when CPU load is low.
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You can pass these restrictions by following tricks:
1. Don't upload too big image files as every image file will be processed so as to be suitable for internet usage. Therefore the best dimension is 800pixles with size of about 200KB.
2. Clean you disk space frequently.
3. Becoming our paid member and get more features. 0
1) Your disk space quota will be increased by 10 MB for each dollar you donated;
2) Your largest video file limitation will be increased by 1 MB for each dollar you donated;
3) Your uploaded videos will be encoded with higher priorities than all the other unpaid members' videos.
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Validity period will be 12 months from the date we receive your payment.
Images and Photos
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Go to your homepage, click Media Management -> Upload New Media to upload your images
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We accept images with format jpg,jpeg,gif,png
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No, there are no restrictions on total number of images you can have. We only have restriction on the total diskspace you can have. So the smaller image size, the more image numbers you can have in your account.
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Yes, although we resize every uploaded image to web-friendly size for displaying purpose, we still keep your originally uploaded image for you. You can only download it, but not viewing it. If you want to download your originally uploaded image, please go to your Image Management from your home page and select the image, click the download button.
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Album is used to manage and sort your images more efficiently. Each image must and can only belong to one Album. The Album can also be shared as a whole with your friends and families. One Album can consist unlimited number of images. You can manage your album from your homepage -> Album management. You can change its name, configure its background music. You can upload whatever music you like as its background music. Album can only be deleted when it is empty.
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Yes, you can move images between albums whenever you want. Just go to your homepage -> Image Management, and then click Move Images between albums, after that, you can drag (mulitple) images from one album to another album. Remember, you must save update after operation.
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When you upload your medias, you have options to choose media display level and download target. For display level, we have families, friends and public, for download target, we have family and friends. These settings can be changed later by going to Image Management after images are released for viewing.
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When you upload your images, you have option of if you would like to use watermark protection to protect your image's copyright, if you check it, we will put our website's logo on your images to protect your copyright. This service is absolutely free of charge.
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From your home page, you will have a micro-mediaviewer above the bottom of the page. Select your families' or friends' name, then select album or videos to watch their medias that you are authorized to watch. If they have more medias than total number limit of one page's thumbnails, you can click ">>" or ">|" to go to next page.
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Whenever people left a comment on your media, we will send email automatically to your registered email address. Or when you come back to visit your homepage, you will see a notification message, indicating you have new unviewed comment, follow that link, you can view new comments of your medias.
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All the pornographic contents are absolutely forbidden in our website. Also other contents such as killing, bloody, humiliating etc are all bad contents. You can see Community Guideline for more details. As soon as you find any kind of such similiar contents, please report to us by clicking the "report" link, please also add a brief explanation for reporting. We will process your report immediately. Your reports will be greatly appreciated and will help us to keep our community more healthy.
Videos
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We accpet a wide range of video formats. You can upload video in format of avi,mpeg,mov,mpg,wmv,m2v,3gp and 3g2. And if your video format is not in our list, please contact us and we will put in our ToDo list for next release in case of possible. But first, you can use many online free tools to convert your video to our acceptable formats.
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Yes, for free account holder, you can only upload video with filesize upto 20MB, also your total diskspace should not pass 200MB. These restriction can guarantee that all the users can use our service smoothly. If you really need more space and bigger filesize limit, please Upgrade Your Account. 0
All the videos will be encoded in order to be viewed through internet. For free account holder, your video file will be held in queue of encoding for upto 24 hours before being encoded and released for viewing. You can see from your homepage how many of your videos are waiting in queue to be encoded. We will send you email once your video is encoded succesfully. If you haven't received any notification email and also you can not see the message from your homepage, that means your video has not been encoded succesfully and been purged from our system already. In this case, please double check the validity of your video and upload again. If you do not want to wait for encoding, please Upgrade Your Account. 0
No, we only limit filesize of your original video file. You can upload video file with whatever lengh as long as it falls into the total filesize limitation.
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Mostly this is caused by your slow internet connection or your computer is too old. Using fast internet connection will solve this problem in most cases. Also videos don't need to be fully downloaded before they start playing. So if your video plays faster than being downloaded, just wait and it will start playing automatically, or you can click Pause and play again when fully downloaded.
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In order to make a video to be played in fullscreen mode at relatively high resolution, when you click "Max" button in the video player to enter fullscreen mode, a bigger movie file will be loaded to play. If your internet connection speed is very slow, this fullscreen mode is not suitable for you. You should only view your movie in fullscreen mode when you have a good internet connection.
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Yes you can upload images and video together. However if you are using low speed internet connection, we highly recommand you to upload images and video seperately. Because video files are always very big, its upload will take much longer time than images, and therefore this may cause time out problems and freezing situation after first step. In this situation, you need to clean your diskspace first and upload again. 0
We are providing FullScreen show mode to help the user to view their movie much easier. This is supported by most Operating System and Browsers. But unfortunately, if you are browsing our website through Internet Explore 7 and your operating system is Windows Vista, fullscreen mode is not allowed by your system, that is why you can not view your movie in fullscreen mode. Besides IE7 on Windows Vista, you can view your movie in fullscreen mode on any other platforms, such as Firefox on Windows Vista, or IE7 on Windows XP etc.
Purchase of Medias
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You certainly can do transaction without our supervision, but doing transaction without our monitoring will cause lots of uncertainties and accordingly be very risky for both buyer and seller. There are following risks:
1) As a buyer, what if you paid money but never receive what you required? Or you received something that is imcompatible with what you desired;
2) As a seller, what if you delivered your product, but never receive the payment, or the buyer just make any execuses and refuse or reduce the payment?
3) Also if the buyer wants to buy a 50 MB video media, but does not want to disclose his address, how can the seller deliver the media product?
Considering all these possible risks, using CyberTube as middleman will reduce all the risks and uncertainties in the whole media transaction process.
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As administrator and middleman for the media transaction, CyberTube will always hold a nutral point of view, with no inclination to either buyer or seller, and the who process is realized as follows: - Buyer request quotation of a media, must indicate detail requirement. The requirements should be as detail as possible;
- CyberTube contact media creator for the availability and quotation of the interested media.
- CyberTube send quotation to buyer. This back and forth process will last several time until buyer accept the quotation.
- CyberTube now require Buyer to make payment to CyberTube account, and the payment will be held in CyberTube temperarily;
- After receiving the payment, CyberTube will require the media owner to upload media file to our server;
- After CyberTube receive the original media file, CyberTube will check its conformity with the requirement of the buyer;
- If no discrepancies found, CyberTube will send the original file to Buyer for buyer's acceptance, otherwise, CyberTube will contact seller first for the reason of discrepancy;
- Buyer should clearly express his unacceptance within designated period. Otherwise, we just deem that buyer already accepted the file and will release payment to seller accordingly.
- If buyer express his unacceptance of the media, he must inform us the reason and why it is against the quotation request.
- CyberTube will mediate between both parties until a solution is reached.
Based on this process, we can say that media procurement has become smooth and risk free for both parties. And this is really a good way for media transaction among users in different countries. 0
No, CyberTube is NOT legally responsible for any media transaction, as administrator and middleman, our duty is to guarantee the whole process is risk free. Media owner should decide if he wants to sell his source media file or not based on buyer's request, what percentage of ownership he wants to transfer. Media buyer should indicate clearly for what purpose he will use the media and what kind of source file he needs. He should also observe this commitment in reality. Both parties should keep all the emails as evidence. If any conflicts arise in the future, both parties should solve all the conflicts by themselves through friendly negotiation or legal way. CyberTube will not participate in any kinds of such activities.
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No, media owner should make quotation based on the quotation request and he is solely responsible for whatever price he wants to sell his media or if he wants to transfer his ownership or not. He can sell his media source file as low as 0 or as high as millions of dollors.
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Yes, due to the fact that CyberTube will do a lot of work in the whole transaction process, CyberTube will charge a little management fee. The concrete amount depends on the transaction amount and we only charge it as a different price between selling and buying price.
Media Sharing
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For every media uploaded, there are three sharing levels, your families, friends and public. Different level decides who can share your medias. All your families will be able to view your medias if your set the display level as families for one particular media. If you set level to be public, then everyone (including your families and friends) will be able to view your medias. Go to Media Management->Share MyMedia/Invitation. Over there, you can share a whole album and/or videos. Then the selected medias will be viewable through our viewer if user click the link through their received email. You can not share media with ONLY ONE people unless you designate that ONE people as your only friend or your only family. 0
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Please go to My Home -> Contact / Invitations, all your contacts are listed in the page. If you want to remove someone from the list, just click the name, fill the comments (the filled comment will be sent to the removed person's email), and click the "Remove" button. 0
Email is the only way to match you and your familiies/friends before you become our registered user, so whenever you receive an invitation email and want to create a new account, please use the invited email to register. After you login, from your homepage, you will see an alert message, informing you that you have new invitations waiting for you to receive or refuse, you just need to follow the link, or you can go to MyHome->Contacts/Invitation, your new invitations are listed there. Click anyone, filling a short message, which will be sent to invitor through email, and then click "Accept" or "Refuse". If you accept the invitation, a new relationship between you and your invitor will be established.
Media Searching
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Tagging is a new way to organize items. Tags are words, just as categories are. But the differences are that there is no hierarchy of tags, and that an item can have several tags. It comes with a famous concept - folksonomy. In order to add tag to a media, please follow following rules: - Please select most relevant word to describe your media
- All the words seperated by space or period "," will be broken into seperate tags
- If you want to use multiple words together, please do not use space, just enter as a whole word or link them by underscore, "_"
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One of the most valuable features for our service is searching functionality. We have adopted whole text searching technology, and you can accurately locate your searching target more easily. On top right of each page, there is a searching box, just enter your search term, select from dropdown list about the type of your search, and then you can get your result. Please pay attention to these rules: - Select type of search from dropdown list to make your search more targetted
- Searches based on tag will make your search more relevant;
- The default search is "OR" search, that means for a multi words term search, any record that consists either of the word will be selected
- If you want both two words to appear in the result, please do a "AND" search by adding "+" between each word
- After you login, you will have an extra dropdown list, from which, you can select searching your own medias as well as everybody's media
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All the medias that are uploaded to our website is searchable. But if you designate your media to be private media, then it is NOT searchable to putblic user, instead it is ONLY searchable to yourself. We suggest you assign more accurate tags to your media, as people can search based on tags only. Also in order to make your media more searchable, please use more relevant, proper and popular language to describe your medias.
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If your medias are only viewable to family or friend, you can use album to browse the images. You can go to your homepage, select album name from dropdown list, then click More images. All the images in the album will be listed there. You can also browse by tag. On right side of each medis display page, all the tags are listed for that media, click anyone, then all the medias consist that particular tags will be listed (including your own's and any other's).
Media Directories
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Media directory is an alternative way to browse medias. Unlike searching, user no longer needs to think about searching by some particular terms, instead they just need to browse our media directory, and then it will be very easy for them to find out all the medias in their interested topics. Directory uses hierarchy structure, and there may be many levels under one category, you just need to follow the link and browser whatever top you like. Many people like to use directory to browse medias, therefore joining your medias into media directories will make them to be browsed most widely.
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Most distinct feature is that our directory is totally manually edited, that means whenever you want to put your medias into certain subdirectory, our editor must approve or refuse them before they can be formally accepted into the desired directory based on its relevancy to that location. Our goal is to guarantee that our directory is in high quality and most relevant in its topic. We reserve absolute right to refuse any directory application. That is why sometimes you submitted directory application but can not find them in the directory.
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You can assign directories when you are uploading your medias, or if your media is already released for viewing, you can assign new categories or change current categories through Image Manager or Video Manager. 0
Although we tried to make our directory to be the most complete media directory in the world, it will always lack some subdirectories here and there. If you really can not find any directories that is suitable for the contents of your medias, you can suggest a directory by clicking the link located in the most suitable place for creating a new directory to place your medias. If we regard your suggestion is reasonable, we will add it accordingly.
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Although we tried to make our directory to be the most complete media directory in the world, it will always lack some subdirectories here and there. If you really can not find any directories that is suitable for the contents of your medias, you can suggest a directory by clicking the link located in the most suitable place for creating a new directory to place your medias. If we regard your suggestion is reasonable, we will add it accordingly.
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Yes, you can assign your medias to multiple directories. But please bear in mind that only the lowest level in a same directory branch will be effective, this will prevent the same media to appear repeatedly in the same tree branch. For example, if you put your media under directory "People" and "People"->"Man", then only directory "Man" will be effective as it is the lowest level in the tree branch "People"->"Man".
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